6 tricky Huawei Mate 9 problems, and what to do about them
The Huawei Mate 9 is a great follow-up to the Mate 8, and potentially a solid replacement for Samsung’s Galaxy Note 7. Like every great smartphone, however, it has its fair share of issues, ranging from the typical to the more unique. If you’re looking into getting the Mate 9 — or already have one — it’s good to know what problems you may run into and how to address them. That’s where we come in. We’ve compiled a list of Huawei Mate 9 problems, with the workarounds and potential solutions you might need to deal with them.
Although the Mate 9 has decent battery life, some users have noticed their battery drains more quickly than expected, even with minimal usage. Some users have also reported instances of overheating, such as in this thread over on the XDA developer forums. Huawei told Digital Trends that it will “provide enhancements” to fix any issues in the next over-the-air update. In the meantime, here are some possible solutions.
Like other Android smartphones, the Mate 9 allows users to install new launchers, which changes the home screen and provides more customization options. However, according to this XDA Developers forum post, some owners that use launchers like Nova have found that sometimes the launcher reverts to the default launcher that comes pre-installed on the phone. This occurs after closing an app, and the only way to get back to the alternate launcher is to enable it again.
A very common problem that people can run into with any smartphone is poor Wi-Fi or a situation in which the phone simply won’t connect. Fortunately, the solutions are the same for the Mate 9 as any other smartphone. Reports on Wi-Fi performance are mixed in this XDA Developers forum post. Some users on the XDA forums have also reported having trouble connecting to 802.11 EAP routers.
A few Mate 9 owners on the XDA Developer forums have reported being unable to control their music from their lock screens, meaning they must unlock their devices in order to interact with audio controls. Both the Spotify app and the Google Play Music app have also been said to be missing audio controls.
Some Mate 9 owners have reported inaccuracies with the touchscreen, specifically along the left and right edges of the display. This leads to situations in which the screen doesn’t respond or items are pressed accidentally. Huawei has a couple of support pages offering several solutions that could help.
This 16 page XDA Developers forums thread has users reporting they have stopped receiving app notifications, or receive them later than expected. Notification badges still appear on the apps when viewed from the home screen, however.